Howard Chermak, CGR, president of Chermak Construction, Inc.
Howard Chermak, CGR, president of Chermak Construction, Inc., instills a level of caring in his company that carries through from office employees to field employees to clients. Chermak has created a vision team and implemented a company-wide bonus system to make his company successful. It’s this level of professionalism that has won Chermak Construction recognition as one of the best places to work in Washington state and makes Howard Chermak July’s Remodeler of the Month.
“What we have is a connection,” explains Chermak. “That is, we don’t have office employees fighting with field employees fighting with customers. We all work together to accomplish the goal of remodeling.”
Chermak Construction is a full-service remodeler. It takes on any type of project that is called in for a residence, and it doesn’t turn down a project for size or complexity. Chermak has a handyman service that takes care of smaller dollar projects and a design/build arm, because an important part of Chermak’s business is kitchens, baths and small additions.
“We try to cover anything that a customer would need in improving his house,” says Chermak.
Chermak prides itself on the customer connection. The connection from the beginning phone call and having one person in charge all the way through the project really helps them with customer service. The company also requires weekly meetings with the customer to discuss where the project is and make the customer as much apart of the project as the people working on it.