The 5th podcast in the new Design Build Central series hosted by Bruce Case and Bill Millholland of Case Architects & Remodelers is out. Case is the CEO and Millholland is Executive Vice President at the D.C.-based remodeling company that pioneered the design-build process in remodeling nearly 50 years ago when Fred Case was running the company. Fred Case founded the company in 1961.

In this episode Case and Millholland sit down with the company’s director of production, Neil Martin. Step-by-step, Martin unpacks the structure of the production department at Case, which is one of the largest full service / design-build remodeling company in the United States. In 2023, Case Architects & Remodelers was ranked No. 42 on the Qualified Remodeler TOP 500 list of largest home improvement and remodeling firms. For the year ending in December of 2022, the company reported $60.2 million in revenue on 1,078 jobs, which were completed by 167 employees.

“In episode five, we discuss the “build” side of design-build,” said Bruce Case. “While there is much focus on top-line lead and sales metrics, the key to building a successful design-build remodeling business, both financially and otherwise, often lies in what happens in production. We will talk about production structure and production team, compensation, key metrics, processes, and other vital insights.” QR

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