Re-Bath of the Triad/Triangle/Wilmington/Myrtle Beach
GQ All-time Recommend Rate: 95.04
GQ 2019 Recommend Rate: 96.019999999999996
Number of Jobs in 2019: 1066
Type of Firm: Other: Bathroom remodeler
CEO: Tim Koehler
The COVID-19 pandemic changed homeowner interactions. What measures do you use to signal an extra level of care when working in or around a client’s home?
Additional communication with customers to assure our concern and commitment.
Seamless communication technology is now both necessary and expected. How have you used new technology platforms to promote better customer communication and satisfaction?
We are not currently using any new technology platforms.
What was your message to clients with projects in progress in order to keep them happy and satisfied during the uncertainty of the stay-at-home period?
Reassuring them that we would work within their needs and their schedules and that we are financially stable and would be their for them after the crisis.