GQ All-time Recommend Rate: 97%
GQ 2021 Recommend Rate: 93%
Number of Jobs in 2021: 500
Type of Firm: Other: Exterior Remodeling
CEO: Ryan Sabo
Business technology and business software are offering new ways for remodelers and home improvement professionals to improve client experience and customer satisfaction. In what ways are you using software or technology to improve client experience?:
We use an app called Hover that enables us to take photos of the home, create measurements and then create a 3D model of the home that allows the homeowner to change colors of their exterior to help envision their exterior home remodel. In addition, we allow homeowners to utilize remodeling tools on our website as well as pay online.
Rising costs for labor and building materials along with higher inflation on everything else is forcing remodelers and home pros to raise prices dramatically. Tell us about the most effective ways you are passing along these rising prices to your clients?:
We try to minimize our price increases as much as possible and do not capitalize on them – we only pass along the same price increase that we get so that we are still making exterior remodeling projects as affordable as possible for our clients while still receiving top notch service and quality products.
Supply shortages have required you to ask clients to go back and pick another finish or building material. What are your tips for handing these product trade-off conversations?:
Just be honest and up front with your clients, that is the best thing that you can do. Most folks these days understand that these things are out of your control.