Sure Point Exteriors

by Emily Blackburn

CEO Dalton DaSilva

Overland Park, KS
GQ All-time Recommend Rate: 99.40
GQ 2019 Recommend Rate: 96.88
Number of Jobs in 2019: 45
Type of Firm: Home improvement/Replacement
CEO: Dalton DaSilva

The COVID-19 pandemic changed homeowner interactions. What measures do you use to signal an extra level of care when working in or around a client’s home?

It has changed a bit. We are trying to do our meetings virtually

Seamless communication technology is now both necessary and expected. How have you used new technology platforms to promote better customer communication and satisfaction?

Zoom and cell phone

What was your message to clients with projects in progress in order to keep them happy and satisfied during the uncertainty of the stay-at-home period?

Avoid human interaction with installers, foremen, etc..

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